What to see, how long to allow, and what to do first
The palace is laid out logically. Follow this sequence and you won't miss anything important. The full route takes about 2–2.5 hours; ground floor only is 60–90 minutes.
| Day | Hours |
|---|---|
| Monday | 13:00 – 19:00 (free for EU) |
| Tuesday – Friday | 09:00 – 19:00 |
| Saturday – Sunday | 09:00 – 19:00 |
| 24 & 31 December | 09:00 – 15:00 |
| 25 Dec, 1 Jan | Closed |
Last entry is one hour before closing. The gardens close 15 minutes before the palace.
Weekday mornings (9:00–11:00) are the quietest. You'll often have the main courtyard entirely to yourself for 10–20 minutes, which is extraordinary for a Seville attraction.
Avoid midday in summer (June–August). The palace has no air conditioning and the courtyards can be very warm between 12:00 and 16:00. If visiting in summer, go at 9:00 or after 17:00.
Monday afternoons are popular for the EU free-entry window. Arrive by 13:10 to beat the queue.
Photography is allowed throughout the palace, including the upper floor. No tripods. The main courtyard is best photographed in the morning when the light falls on the west arcade. The gardens are best in late afternoon.
The ground floor is largely wheelchair accessible. The upper floor is not — it requires the original 16th-century staircase with no lift alternative. The gardens are accessible but have some uneven cobbled sections.
No dress code. Comfortable shoes are recommended — the floors are marble and stone throughout. In summer, a small water bottle is helpful as there are no cafés inside the palace.
An audio guide is available at the ticket desk for a small extra charge (around €3). Most visitors who have read about the palace in advance find it unnecessary — but it's worth hiring if you haven't done any preparation.
Large bags and backpacks must be left in the free cloakroom near the entrance. The cloakroom is unstaffed — use the lockers provided. This is for the protection of the azulejo tiles in the narrow corridors.
Casa de Pilatos is at Plaza de Pilatos, 1, about 250 metres from the Cathedral. The nearest Metro station is Puerta Jerez (10-min walk). See the full getting there guide →
Book entry tickets or a guided tour — free cancellation up to 24 hours before.